Privacy Policy - Union Jack Golf Reservations SL
This privacy policy will explain how Union Jack Golf Reservations SL uses the personal data we collect from you.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, and hotel location you are staying at when on holiday.)
- We also require a passport number for every person that travels in our golf transfers to or from the golf course
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- In person in our golf store or via telephone or Whatsapp communications.
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Pass your name only to any hotel or golf courses we book for you. We do not provide any other data to these third parties.
- For private transfers we book for you we will share your name and telephone number with the transfer agency. This company does not have the authorisation to share your data or contact you for marketing purposes.
- Show any law enforcement officer your data when it is requested to prove we are transporting you as part of a package booked with us.
- Our staff members also have access to your data so that it allows them to contact you for booking updates or for your golf transfer driver to contact you with updates on your collection times from your accomadation or from the golf course.
Our Company will share your data with our accounting company Exactly.es This is so that they can process the invoices for the bookings you have made with us. Exactly.es is not authorised to offer you their products and services unless you specifically ask us to do this.
- When Our Company processes your payment, our payment processor may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data within the Google One Framework which is encrypted and has 2 factor authorisation to gain access.
Our Company will keep your data until your booking is completed and the invoice is filed to our accountant. This is no more than 6 weeks post your booking completion. Once this time period has expired, we will delete your data by deleting your entire booking form.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company Group.
If you no longer wish to be contacted for marketing purposes, please send us an email to [email protected] requesting to be removed from our mailing list.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our
email: [email protected]
Call us at: 0034-966-603-187
Or write to us: Union Jack Golf Shop, Calle Gerona 8, Benidorm 03503, Alicante, Spain.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 August 2024.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Call us: 0034-966-603-187
Or write to us at: Union Jack Golf Shop, Calle Gerona 8, Benidorm 03503, Alicante, Spain
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Agencia Española de Protección de Datos (AEPD)
28001 Madrid
Member: Ms María del Mar España Martí – Director of the Spanish Data Protection Agency